Privacy Policy

This Privacy Policy explains how ShareMelody handles personal data on sharemelodyvolcano.click. It covers the information we collect, why we use it, when we may share it, and the choices available to you.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01 · Collection

Data We Collect

When you use our contact form or otherwise reach out to us, we may collect your name, email address, phone number if you choose to provide it, your message, and any service preferences you include. We also process limited technical data such as server request metadata and browser or device information needed to deliver the site and keep it secure.

We collect only the details needed to handle your enquiry and operate the site.
02 · Sources

Where Data Comes From

We receive personal data when you submit a form, send a message, or share details during a business enquiry. We also collect certain technical information from your browser and device when you visit the site, including data needed for security, troubleshooting, and basic delivery of the page.

Most information comes directly from you, with some technical data created automatically by the website.
03 · Cookies

Cookies We Use

The site uses essential cookies to support normal operation and cookies that store privacy preferences. We do not confirm the use of analytics cookies or marketing cookies on this website. These cookies are used for basic functionality and to remember the choices you make about privacy settings.

Our cookie use is limited and does not include confirmed analytics or advertising cookies.
04 · Controls

Cookie Controls

We use only essential cookies for site operation and cookies that remember privacy preferences. If your browser allows it, you can block or delete cookies through its settings. Doing so may affect how the site works, especially features that depend on basic session handling or saved preferences.

Cookie choices can be adjusted in your browser, and privacy preferences are respected where the site supports them.
01
Processing Purpose

Why We Use Data

We process personal data to respond to contact form submissions, manage enquiries, provide requested information, maintain website security, and support technical delivery of the site. We may also use data to keep records, prevent misuse, and meet legal or compliance obligations that apply to our operations.

We use personal data only for the operational purposes described here.
02
Third-Party Sharing

Service Providers

We may share limited data with service providers that help us operate the website, respond to enquiries, maintain security, or support technical delivery. These parties are expected to use the data only for the services they provide to us and to handle it with appropriate care.

Any service provider we use is expected to handle data only for the task we assign.
03
Legal Basis

Legal Disclosure

We may share personal data if we are required to comply with law, a court order, or a lawful request from a public authority. We may also disclose information where needed to protect our rights, investigate misuse, or address security issues.

We disclose information only when there is a valid legal or regulatory reason to do so.
User Rights

Your Choices and Rights

You may ask us to access, correct, or delete personal data we hold about you, and you may object to or limit certain uses where the law allows it. If you want to make a request, use the contact details in this policy and include enough information for us to verify your identity and understand your request.

Available rights depend on the type of data involved and the law that applies to the request.
Requests

How to Make a Request

To help us respond efficiently, please describe the data or interaction concerned and tell us what outcome you want. We will review the request, check whether any legal or operational limits apply, and respond within a reasonable time.

We may need to confirm your identity before acting on a request and may keep a record of the request itself.
Data Retention

How Long We Keep Data

We retain enquiry records, technical logs, and related information for a period that is practical for business operations, security review, and recordkeeping. When data is no longer needed, we delete it or anonymise it where that is appropriate and feasible.

We keep data only for as long as it is needed for the purpose it was collected for or for legal recordkeeping.
Policy Updates

Changes to This Policy

If we make material changes, we will update this page and may provide an additional notice where appropriate. The version posted on the site applies from the time it is published unless a different effective date is stated.

We may revise this notice when our practices or legal obligations change.

Contact Us

Email contact
feedback@sharemelodyvolcano.click
Phone contact
+65 8154 9238
Postal address
186, Telok Ayer St, Singapore, SG
General privacy contact